Privacy Policy

Welcome to The Insect Shop. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Transaction Information: Details of the products you purchase, including payment information.
• Technical Information: IP address, browser type, and usage data related to your visit to our website.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• To Process Orders: To fulfill your purchases and manage your account.
• To Communicate: To send you order updates, respond to your inquiries, and provide customer support.
• To Improve Our Services: To analyze trends and enhance our website and product offerings.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Disclosure of Your Personal Information

We may disclose your personal information to:

• Service Providers: Third-party companies that assist us with processing payments, delivering orders, and managing our IT systems.
• Legal and Regulatory Authorities: When required to comply with legal obligations or respond to lawful requests and legal processes.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing secure technology and procedures to safeguard your data. However, please be aware that no security measures are completely foolproof.

5. Access and Correction

You have the right to access and correct your personal information held by us. If you wish to review or update your information, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.

 Payment Information Privacy Statement

At The Insect Shop, we prioritize the security and privacy of your payment information. We want to assure you that:

• No Payment Information Storage: We do not store or record any payment information (such as credit card details) on our servers. All payment transactions are processed securely through our payment gateway provider, which complies with industry standards for data protection.
• Account Information: The only personal information we keep is related to your account on The Insect Shop, such as your name, contact details, and order history. This information is used solely for the purpose of managing your account and processing your orders.
• Security Measures: Our payment gateway provider employs advanced security measures to protect your payment details during the transaction process. We ensure that your financial information is handled securely and in accordance with applicable regulations.

 Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

The Insect Shop
Sydney Australia
info@invertrabrates.com.au
0466 624 861